Parcel collected by nice courier but 6 days on parcel has stalled. Now9 days in with no movement so I refunded my buyer. As “customer services” does not actually exist I have no alternative but to contact Mr. deLange. CEO once again. What dreadful hoops Hermes insists on putting customers through in order not to take responsibility for its shoddy service. Why are they allowed to trade without a means of contacting them?
3 years ago
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