I had an incredible experience with NACA’s homebuyer program! At first, I felt discouraged after not connecting well with my initial advisor, but everything changed when NACA’s regional office stepped in and assigned me a new counselor. Mr. Williams is knowledgeable, patient, and genuinely committed to helping my family achieve our dream of homeownership. He was calm, straightforward, and kind—clearly explaining what we needed to do and guiding us through updates to our application. This experience reminded me that sometimes, speaking up when something isn’t working can make all the difference. It wasn’t a reflection of NACA’s program—just a normal part of the process—and I’m so grateful the team listened and matched me with the right support with Mr. Williams. Thanks to NACA and my advisor’s dedication, we’re now closer than ever to owning our home. Highly recommend!