Ordering was simple and delivery including instructions was swift and good. However, I was deeply disappointed as the actual transfers, ordered specifically to label socks for my brother who is in a nursing home, were quite unattractive...and I burnt my hand because of the specifics of using a hard surface, not an ironing board, etc, and affixing the transfers to the socks was far from easy, especially when the iron had to be moved back and forth over the socks/silicon paper on the edge of the appropriate surface for 25 seconds. A choice of font/colours and a simplified means of attaching the transfers with a hot iron would have been preferable. I ordered 140 labels and will continue to use them for marking socks but I don't think I shall be using them for any other garments or reordering them.