This is the second time I have ordered from this company. On the first order I forgot just after placing my order to put a middle name on the label and contacted the company who straightaway amended my order to include a middle name. The labels came within 2 days of ordering and are of excellent quality. On this second order again the labels were delivered fast (came next day) and again are of excellent quality. I have ordered more this time as I found I used up quite a few for first time. I also like that a small percentage of the money I pay goes back to my boy's school which helps his education. Definitely would recommend his firm, very helpful staff and excellent quality product.