Well, rarely these days does a seller of anything online surpass my expectations but Name Necklaces Direct most certainly did. When buying personalised items the question 'When will it arrive?' is almost more important than the item itself. So, I gave myself a week just to be safe but judging by other sellers offering a similar service, even that might not have be en long enough. But, NND were amazing. I ordered on a Sunday and received the item on the Tuesday. Superb! The personalised necklace was beautiful. As I write this, a 10 year old girl is just a few hours away from receiving her first proper piece of jewellery. I'm almost more excited than she will be. Thanks NND, I will definitely be using your services again.