Excellent service! I was looking for a specific name necklace which a lot of other company's didn't do! I phoned up this company to check if they could make a necklace of my requirements and also if they could help through the order by doing it over the phone. The lady was soooo helpful and did this for me. I've received the necklace and i am delighted with it! I can't wait to present this to my daughter on her 16th birthday as she has been saying for a few years now, how she would like her name with the initial of her surname in capital at the end, as that is how she is known by everyone. She is going to be so surprised and happy! Thank you so much. I would definately recommend this company 100%