Called up and thought it went well until I was a little unsure what he said - so I tried to clarify a few times. Ended up being yelled in the ear - he was asking for the 'name' for the ticket. I mean, I get it you may be frustrated about how I can't understand you, I'm not from the UK so it's hard for me to understand his accent. To be honest, my ear still hurts now.
3 years ago
National Express has a
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