Very poor service from the National Express customer service desk at Victoria yesterday evening. I ended up sorting the issue out myself with the phone app and buying another ticket although the one I had was supposed to be fully flexible as the staff member refused to change it. The young lady behind the counter was very slow, rude and unhelpful. Also many other people left the queue as it was taking so long.
1 year ago
National Express has a
1.6
average rating
from
325
reviews
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