I would love to be able to give 0 stars my car was clipped 4 weeks ago by a west midlands national express bus the driver didn't even stop just carried on so I had to turn around and pursue it to get the registration from the time it happened to me phoning them took 5 mins they tried to say the bus wasn't there's so I called there bluff and said I had a photo of the back of the bus with that registration and there logo on remarkably they then found the bus on the system I was told I'd get a call from a company that deals with there accident claims 2 days later I get a letter national express admit fault and offer to give me a hire car and fix my car for FREE a deal I thought to be to good to be true. 4 weeks later and it was they know state there bus didn't do the damage despite there dash cam showing no damage to my bumper before we crossed paths. There trying to imply im the liar