Arrived at bus stops at Stansted on 12-12-2024 to be told no bus for 80 mins. Staff accepted this as the norm for A6 route. Sort of tried to be helpful by offering transport to completely different places on other buses and then stories about cancelled buses, no buses or drivers. This later changed to bus and drivers done their time and bus engine will not start for another 45 mins. Eventually left Stansted 100 mins late. This is the 3rd time I have had over an hours delay at Stansted in a year. Should not be publishing a 30 min timetable and taking bookings if they have not got buses & drivers? Complained to National upon return but not expecting a response. Next trip already booked, using train.