NEVER AGAIN! We booked our tickets when checking in the Ryanair website from to the bus from Stansted to London Victoria and vice versa. We arrived 4 AND A HALF HOURS (arrived at 14:00 to 18:40 flight) before our flight to catch the bus. However, after being refused to enter in the bus, the staff told us we needed to exchange our tickets to guarantee our seat in the next bus. At the information counter, the man told us there was nothing to be done, so, to make sure we didn’t miss our flight, we were forced to buy another pair of tickets. So basically we were robbed. The man even had the nerve to say that’s how Ryanair and National Express make money. No shame. Just thieves. For the emotional and financial distress, just take the train.