Bought my ticket well in advance. Spoke to the driver in my departure, explained my flight would now be earlier for my return. No problem he said just change your ticket when your returning. So I did that. But for that I had to pay over £21. Original return was only £25. £5 to change and over £16 for excess. That is totally unjustified especially as there is plenty of room on this coach. Misleading information and Help desk not interested.
6 years ago
National Express has a
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