Waited 2 hours for a return bus from Vauxhall stop V to Gatwick Airport. In this time none of the 3 scheduled buses arrived. When a National Express bus finally appeared and we attempted to clearly flag down the driver we were ignored and driven past. We were forced to commute back to Victoria where we had to pay £40 for the Gatwick Express train and an additional £10 on the tube journey to Victoria. We also could not contact the customer service as we did not have English numbers.
5 years ago
National Express has a
1.6
average rating
from
353
reviews
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