I was laughing reading all the recent reviews because I experienced the exact same thing! My wife and I waited for a freaking 1 hr and there were neither notifications nor apologies. To make it worse, the bus driver (Paddington st to Luton Airport 9am 25 Feb 2020) was really rude. I will be honest, national express used to be really good...Never again! Zzz
5 years ago
National Express has a
1.6
average rating
from
353
reviews
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