On my 1st attempt to order on line I could not do it some tech fault I phoned to place a order and was told I would have to pay extra carriage due to me staying in the Highlands of Scotland. The sales person could not give me the price and said he would call back with the price. I am still waiting for the call back . After 3 days I tried to order on line again and managed to order my lamps 2 days later I received a call and told it would cost £19 extra for the carriage, This package was coming via a carriage delivery company. 2 days later the package came by post . So how had the extra carriage money ? as i had already paid postage I would say some wires were crossed here and someone made £19 profit from me This is very poor service .would not recommend your company.