If I could award 0 stars I would. And I wish I'd read some of the reviews before booking. Dreadful company. Really aggressive e-mail and text up-selling of absolute basics like levelling chocks and liquid for the chemical toilet. Their website is useless, they want you to enter loads of details pre-hire...but the website won't let you. BEWARE you cannot get a refund more than 24hours after booking. And you can't pick up the van before 3pm....so that's a day wasted. I cancelled and would never book with these cowboys again.