Appalling customer services. Ensure you check order before despatch!
I ordered close to £750 worth of decking in mid-March for delivery on 8th April. Was advised on 4th April having difficulties in sourcing 5.4m lengths but would get back to me.
I had to call on mid morning on Monday, day before due delivery to ask status as hadn’t heard a thing. Was advised the order had been cancelled and monies refunded. No offer of any compensation only ‘we’re sorry but couldn’t source the required lengths’.
1 month ago
National Timber Buildings has a
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