The customer service is absolutely appalling! A placed an order, firstly it was delayed and all they could say was it was out of stock, its on its way. It arrived and it was the wrong order. I called weekly to try and get them to accept it was the wrong order to which I was just told to email thier support email (no one returned the emails). Finally spoke to someone who said they would chase it to which the said it was the correct product just a different product code. I then emailed with two photos of the products and they are clearly two different products! Two months down the line they have finally said that the one I had ordered was discontinued and this was the replacement! They have both of these products on thier website! Buyer beware! I have never before complained about a company but I was shocked at the customer service, and not even offered a refund for the price difference in the two products (what I have received was cheaper then what I had ordered!)