Frankly, very poor service, I have to say. Despite being told that all the items we wanted to order were in stock when I phone prior to placing my order, we got to the third week past the original delivery date and kept being told at the beginning of the week exactly the same story that our outstanding wash hand basin was expect in their warehouse by the end of the week. A total of a month overdue before I had to give up. Clearly the left arm doesn't know what the right arm is doing. To operate, as claimed, as a national bathroom retailer surely you have to be able to give your customers a reliable service with realistic delivery dates and an accurate picture of what is happening if items are delayed!! Based on my experience, avoid at all costs, go elsewhere!