If you are reading this then it is probably already too late. Pre-sales responses are great. Once they have your money it is like pulling teeth. None of these email addresses will respond to you: customerservices@nationwidebathrooms.com - automated only sales@nationwidebathrooms.com warehouse@nationwidebathrooms.com support@nationwidebathrooms.com As soon as the first delivery time was breached edward@nationwidebathrooms.com also stopped responding. Multiple promises about delivery from selectbathroomsbarnsley@googlemail.com which never happens. They will not refund you, claiming the item is out for delivery but the delivery never arrives. Contact numbers for this company like 01226 779955 / 01226 779912 have automated responses that your call is out of hours, regardless of the time you phone them. I could not confirm that the company belongs to a trade association or the (ADR) alternative dispute resolution. It makes dealing with them very difficult. If you have not yet been caught then just walk away.