I ordered 2 shower trays on 7 November. It is now the 9 December I had to keep chasing this company for my order in the end I had to buy them elsewhere as my plumber could wait no longer. I have called numerous times and asked for the manager who always seems to be in a meeting ! Not once has he taken my call. I still have not been refunded my money so now I am going to have to take legal action.I have been more than patient,totally frustrated with their attitude.Do not use this company there are far better ones out there.Totally disgusted with them and will be taking this further.