I wouldn't recommend this company to anybody. I ordered a Heritage oak toilet seat. It was delivered promptly but it was damaged and had a cracked set. I emailed their customer support and was advised that they would send another one from the manufacturer. I heard nothing for 3 weeks and emailed them again to be told that they were still waiting for one to come in from the manufacturer. 2.5 weeks later I still hadn't heard rom them so emailed them yet again and requested a refund. They ignored this request and I was told that they should receive it into them the beginning of the following week and would send it out straight away. I chased them again 8 days later and received email saying exactly the same thing. I placed my order on 16th August and am still waiting for my toilet seat or a refund.