Very very pleased with our decision to use Naturaw. Our monthly dog food arrives exactly when planned and remains frozen on the journey. The packaging is fully recyclable. It is a most convenient way to feed our dog, as long as you have freezer room. The service is superb, and the communication excellent both with regard to delivery, and any other queries you may have. As far as our dog goes, he I is really healthy with a lovely thick shiny coat. The extra bonus is that much less of what goes in comes out at the other end, and is very try and easy to pick up!!