I have been getting my dog food from Naturaw virtually since they started. They have been consistently excellent and I usually give a 5. However I am not at all keen on the new packaging the boxes are wider and more difficult to store in the freezer also once they are opened there is no longer a lid therefore I end up by having to find something else to put the meat into for storage in the fridge because we take 2/3 days for my dogs to finish a box! I am finding this is a wretched nuisance I much prefer the old packaging and had no issue whatsoever with them, why change what isn't broken??