the company as whole is great, great ethos around sustainability and packaging. the food qaulity and ingredients are great. however for us our pooch it wasnt a fit as the ingredients in the forage range caused significant gas to point our dog had to go to the vets because he was in so much pain and bloating it took 2days to recover from. such a shame and please dont let it put you off as iv had the same experience with other brands and unfortunately there are crossover ingredients weve been able to identify of broccoli,kale, seeds and wheatgrass and for our pooch unfortunately these do not mix at all and cause extremely bad gas to build up. my dog loves it. he does have gastro issue and intolerances so its not a reflection on the product it just wasnt right for us. thier pure range however, particularly the venison is the best qaulity iv come across and my boy love it. overall great company, great customer service.