Naresh Sidhu
Avoid! Poor quality product and poor after sales service. Following the delivery of my Stan Corner Sofa (cost £6,180), I noticed a fault with an electric recliner which should have been identified/resolved prior to delivery. There was no way the faulty unit in question was damaged in transit given its location. Having raised the issue to the after sales team, I was forced to chase a resolution several times as there was mass confusion within Natuzzi RE the status of the new part required. When I voiced my concerns, they simply blamed the technicians appointed by themselves for the amateur attempt to resolve the issue. If you want a premium product and service, avoid Natuzzi.
8 months ago
 
Natuzzi Italia, Greater London has a 1.17 average rating from 18 reviews

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