Sent a nuvi sat nav back for replacement, together with a cover letter containing information and specific requests. Garmin simply binned the letter and took no notice whatsoever of it's content. I sent customer services an email moaning about what happened. The response was polite but a pathetically trite 'tough luck' attitude.
One hundred percent diabolical system and when the second hand, factory repaired replacement they sent me breaks down, I won't be rushing out to buy another Garmin.
