I was told about new reg cars by a friend who had used them previously and had had a positive experience so decided to purchase a car from them. The price was good so I paid a deposit. Unfortunately having secured the sale, I then suffered from the poorest customer service I have ever received. Delay after delay, pathetic excuses and promises to recontact me were never kept. I had to continuously contact the company to get my vehicle. After suffering the poor service for a while I’d had enough so contacted Ian, who said he was a manager. He didn’t resolve my problem and had a terribly condescending attitude. I did finally get the car but to be honest I’d rather pay main dealer prices and get some proper service. There was one bright note at the company- Mandi, who did what she promised to do, on time with a pleasant attitude. Perhaps Mandi could teach her colleagues and bosses how to effectively deal with customers.
1 year ago
Read New Reg Cars Reviews
New Reg Cars has a 4.77 average rating from 66 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial