Ordered item I wanted as per the picture on the website. Delivery was prompt although due to being with DPD I had to change the delivery to a local shop which was not as convenient. When I received the item it was not the item I had ordered, very annoying as it was meant as a Christmas present. Sent an e:mail to this effect the same day but have not received a reply. Have sent the item back at my expense even though the error was not mine. Very bad customer service post purchase.
8 years ago
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