Ordered a Minky Iron board online on 26th July 2015 No order number or confirmation email received No communication until 1st of August 2015 Raised a ticket in their "live system". No tele customer support. Ticket response from staff (Barry) promised followup and communication. No order number or confirmation email yet on 5th of August Raised a ticket to cancel the order - prompt response on cancellation - as if waiting to cancel the order with the intention to no fulfill the order. Poor service and communication Do not bother ordering from them and wasting your time