I ordered a capture card for my sons birthday.. a week after placing the order, i contacted Nigel O'Hara to see why it hadn't arrived (when they said it had been despatched), to be told that the price had changed and if I wanted it I would have to pay a further £10. I requested a refund as I could buy it quicker and cheaper through amazon prime in time for the birthday but despite a flurry of e-mailed requests for updates and several phone calls and empty promises from their staff.. it took over 4 weeks before the refund was issued. No apologies and no compensation for all the hassle. Shameful company.. DO NOT DEAL WITH!!