Worst online retailer award 2015 goes to..... Nigel O'Hara!!! They took £700 out my bank 11 days ago for a new Samsung flat screen TV, I received an email with my order number within minutes and the money was gone within 24 hours. 11 days since and 3 support tickets later and not a peep. Have left my number and no one will speak to me. Tried calling the shop, they wont speak about web orders and wont put you onto anyone that will. Have raised a Visa dispute with my bank as these guys are just stealing peoples money and holding onto it as long as they can. AVOID if you know what is good for you.