Nothing but theft. I ordered merchandise on 8/13 at 11:42 and received a verification of my order (order 155741). My credit card was charged the same day. After not getting any shipping or tracking information after the next week, I proceeded to contact them using their email customer service link.The items were and have been in stock this whole time, and I really wanted them. I emailed them no less than a dozen times. Never did I receive a single response. Never the courtesy of any response whatsoever. I even tried calling the physical store, and although they were nice, they did not help me either. They gave me a phone number that did not every get me to a person. In my last email contact, I warned them that I would share this with every review site I could find. Still not one word. I have had to dispute this charge through my credit card in order to get my money refunded. Trust these reviews; this company does not care at all. They will take your money, and you'll never hear from them again. What a shame.