Reply from Nigel O'Hara Published 13 November 2015 Dear Customer, Due to unforeseen circumstances the JRN Retail Group website, www.nigelohara.com, has ceased trading and will not be able to fulfil your order or provide you directly with a refund. Please be assured you will be able to obtain a full refund via the method of payment used to complete your purchase on our website. Simply contact the bank or credit card used for your purchase, then ask them to initiate a chargeback for the transaction. This process will see the money returned to you in full. We wish to sincerely apologise for the obvious inconvenience caused