After 3 months(precisely 3 months tomorrow) of waiting for my item, Nigel oHara have finally admitted that the item will not be back in stock. Right from the start I was told multiple times that it would be in 'within the coming days'. After emails back and forth I did not want to cancel my order as I could almost guarantee if I did it would suddenly become available. After weeks of waiting I requested a partial refund as by this time I had missed the occasion that I had bought the item as a gift for, but I was told no discount could be given at all. I finally received an email this evening telling me I will not receive my item, not even mentioning the make up that I bought at the same time which has been I stock the whole time. DO NOT WASTE YOUR TIME ON THIS COMPANY. Even when I asked that my message be passed on to the management team, that request was ignored. The most untrustworthy, unhelpful website I'm sure I will ever come across and they are not worth wasting your time over for an order you may never receive. I will be making sure that my family and friends will never shop on this website and I would advise that you don't either. And yes, you did read the time scale correctly..3 months!