I ordered some items on 21 May (21 days ago). The items were indicated as being in stock. Nigel O'Hara never dispatched the items and were vague and deceptive about their stock and fulfilment processes. Finally they proposed that a refund that I requested on 5th June (5 days ago) would take another 14 days to process. When I opened a dispute with PayPal - guess what? An IMMEDIATE refund. Having seen many recent reports of similar experiences from other shoppers on various review sites - some of whom are still waiting for refunds - one suspects that the company is in financial difficulties and should be investigated. You have been warned!