As a widowed pensioner, I was a bit worried about having a big job like a loft conversion done, knowing all that could go wrong and not having my husband around to deal with the builders. I chose NK Lofts because they were always on time for appointments. They sent information by email as promised, and the price was fixed and with sensible stage payments. I am thrilled with the final loft conversion. Comments from friends have included "beautiful" and "stunning". Everyone recognises the quality of the workmanship, particularly in the staircase and the floor. I am thrilled with the cabrio windows, which make such a difference to the room. These three items turn an ordinary conversion into an area I am proud to show off, and which I admire every time I go up the made to measure stairs. Shane and Kevin were a pleasure to have around, always on time and taking such care to give a good finish, paying attention to the details and taking pride in their work. All the team were efficient and took great care in the whole process - it made it much less stressful than I expected. There were no unexpected costs - anything additional was discussed and quoted separately and I can't praise everyone highly enough. I have no hesitation in recommending NK Lofts to any potential customers.