I bought one pair of Nora Loose Tapered Vintage Grey jeans originally, but it arrived damaged with ripped seams along the inside of the pants. I then ordered 2 more pairs to try, and another one arrived again with loose/ripped seams. I'm still waiting for customer service to respond to my request for a prepaid return label, as I don't want to pay return shipping for damaged items. One damaged item is understandable, but to receive two in a row for how expensive the jeans are is less so. I like the fit and the wash of these jeans but don't feel confident that another pair I order will be in good condition.