Placed an order payment taken from my account same day. Waited 7 days for dispatch email but nothing received. Checked my account with the company which stated "no orders outstanding". Emailed co to be told ALL 4 items I ordered were out of stock!? They couldn't confirm when stock will be in so I cancelled whole order and told refund will be made 5 to 10 working days! On the 11th day still no refund. Contacted the co asking for immediate refund or give me an expected date to be told they are having issues and should be refunded "as soon as possible". Not good enough. Waited 5 more days still nothing. Have contacted my bank have received funds via chargeback.