Ordered two dog jackets and paid extra for DPD delivery. They didn’t arrive within the stated time and my account showed my order was still processing. I emailed the company and received an apologetic reply stating they would be despatched within 24 hours. Still didn’t arrive, still shown as order processing on my account. Contacted them again and received no reply. Tried to log on this morning to find my account no longer existed. Phone number constantly transferring to an extension where the person was not available. DO NOT buy from this company. I just wish I had read the reviews before I did. I have started the process of getting a refund through my bank.