No delivery, no refund. Shocking service. Unfortunately, I'm another example of a non-delivery. We ordered a dog bed back in June, I kept chasing but was told they were having 'stock issues'. I cancelled the order as I could buy the same bed elsewhere (PetPlanet, it was delivered next day) and I'm now waiting on a refund. I've chased this several times but keep getting fobbed off, its been almost three months now. Please avoid this shop like the plague, its very likely you won't receive your goods or get your money back. There are simply loads of other online companies out there that are only too willing to accept your orders, my advice is to use one of those instead.