These people have reduced me to tears today. I Spent over £150 on my order before reading these reviews, I thought I was doing good by supporting a smaller business but I’ve now realised they’re most likely leaving my dogs to go hungry! I placed an order 8 days ago and they’ve still not bothered to dispatch it! I Emailed after 6 days to explain that I only had 3 days dog food left and can’t get out to buy more but they sent a generic reply to say sorry for the delay, no explanation as to why I’m still waiting or how long I’ll be waiting…..there’s a place in hell reserved for thieves like these people! I’ve reported them to Clearpay and I will be taking this matter further if I’ve not got all my items or a full refund before November 5th!