Disgraceful company to deal with. Order placed 15th August and I was told I would get an email to confirm it had been dispatched. This email never arrived. I emailed them to ask what was happening and Will replied saying he could see it had been dispatched and I would receive confirmation email soon. Again, it never came. Emailed again and got the same reply from Will and again the email never came. I emailed again on 26th August to say I was getting nowhere with the order so to cancel it and issue me a refund. Tom replied saying they were sorry they were unable to fulfil my order and would issue a refund which would take 5-10 working days. Later that day I got and email saying it had been dispatched 15th August, the same day I ordered it?! So the parcel had gone from being dispatched twice to them now being unable to fulfil my order. Full of lies. I have emailed again today 9th September to find out where my refund is and Tom has replied saying he has now cancelled my order and the refund will take 5-10 working days!!!?? Avoid this company like the plague!!!