I ordered a pet food mat over a month ago. Nothing fancy and it was due to be delivered by Royal Mail. It has never arrived. I have chased 4 times. For the first 3 times of chasing, the company emailed that they were looking into it and would redispatch. They have ignored my 4th chase. Terrible service. I don't have any problems like this with other delivery companies and Royal Mail has been delivering other orders from other companies over the last month.
2 years ago
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