We have still not received the frozen dog food that we ordered. This is the second attempt after placing an order previously which was never delivered, and after 3 months of chasing the refund we were promised we were told we could be sent a replacement instead. Despite being sent a dispatch notification over a week ago and chased up with customer services (with no response) we have still not received the order. After we have received either the order or the refund we will not be using this company again.
2 years ago
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