Ordered a supply of Poppy's picnic for my two dogs. No update on the order after a few days so requested to cancel. Told by customer services the order had been despatched, so waited again. A few days later, still no tracking information from the company. Emailed again and requested cancellation of order as I bought the dog food elsewhere due to the delay, this was actioned but no refund. Three weeks on and still no refund. Company is now not replying to emails, and unable to speak to Customer services. Will not be ordering anything from here again.
2 years ago
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