Waited for 2 weeks and my order still hadn't arrived so contacted them to cancel my order as I had run out of food so had to buy elsewhere, I was told my order had been cancelled and I would receive a refund. While I was waiting for my refund , and a further 2 weeks had passed with no refund, my order suddenly arrived. I decided to accept the delivery as I was nearly ready for some more food anyway. This was the first time I had used this company and I can assure you it will be the LAST !!!!!!!!!? I feel like I was lied to about the order being cancelled and about giving me a refund.