As with others, I placed an order 17th December and am still waiting for delivery. I’ve been told it was dispatched but never received any notification. They said they’d send it again, still no notification and they aren’t responding to emails and the phone number is an automated message saying there is no one available. When I first ordered they were lovely, back & forth on emails with some queries etc. Friendly and helpful, family run business they said. If something has happened to their supply chain or they’ve had some sort of emergency I’d sooner they just respond and be honest, put a notice on the website, whatever. Just communicate. Things happen beyond our control but this behaviour is doing nothing for their reputation, I certainly won’t order from them again now.