After over 2 weeks I still have not received my order. I have sent an email stating I have not received any shipping details or a tracking number, and the response I received was that I would receive a tracking number shortly. I still do not have a tracking number 3 days later, and no idea when I should be receiving my order. I ordered dog food 2 weeks in advance, and I have now run out of feed. The feed I buy is not readily available in stores which is why I have no choice but to order it online and I felt 2 weeks before I was due to run out was plenty of time. I feel the length of time for the delivery is far too long.