I’ve spoke to several agents to try and locate my missing order. I was told it would be replaced and dispatched, but when I asked for tracking info this was never provided. Considering I was going to cancel my monthly order with another store and go with you instead, this service has been poor. When I asked where the tracking info was as I’d waited over a week and enquired about getting a refund. The reply was this has been refunded so clearly the items that had been dispatched previously were made up and were never going to arrive. Not a happy customer.
2 years ago
Not In The Dog House has a
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